POLICIES


Privacy Statement

Your privacy is important for Looking4Ancestors. We are dedicated to handling your Private Information in a responsible manner that complies with data protection laws. When it comes to your privacy, we follow three main principles:
Simple. Looking4Ancestors wants to make it simple for you to understand how we use your personal data. We aim to use easy to understand the language to describe our privacy policy and processes to help you make informed choices.
Transparent. Looking4Ancestors wants to be transparent about the personal information we collect, why we collect it and how we process it.
Control. Looking4Ancestors gives you control over the Personal Information you provide to us. We let you choose how and when it is used, shared, kept or deleted.
Our full Privacy Statement is below and we suggest you take the time to read and understand it.
This policy includes:

1. About Us

This website Looking4Ancestors is owned and operated by 
This website, Looking4Ancestors (the “website”), is a business website owned, created operated and edited by Kathryn Hogan (the “Owner”). Looking4Ancestors, is a company registered in Ontario, Canada. For questions about this website, please contact me at kathryn@looking4ancestors.com.

2. Information Looking4Ancestors collects about you

When you register for our newsletter, weekly webinars or place an order, we collect your name and email address. This allows us to process your registration, fulfill your order and send you important service messages.
We do collect some information from cookies (see Cookie Policy below), pixels and similar software which allows us to understand how you arrive on our websites, how you use and navigate around them, and how you interact with our email. This information is used to improve our services and communication. We obtain some information from Google Analytics and Facebook. The Facebook information provided is limited to your email address and only that which you have previously agreed with Facebook that they can share.

3. How Looking4Ancestors uses the information

Looking4Ancestors will use your personal information for a number of purposes including:
  • To process orders and provide our services, goods or online content, to provide you with information about them and to deal with your requests and queries.
  • For administration purposes. This means we may contact you regarding goods or services ordered.
  • We use IP addresses and device identifiers to identify the location of users, to establish the number of visits from different countries, and to personalise content and emails.
  • For analysis and research to improve our services and goods offered.
Service messages
Looking4Ancestors sends service emails to you to administer the service requested. Service emails include newsletter, webinar and other product opt-ins and confirmations, registration and payment confirmations, and emails that provide useful information about how to use a service or feature when purchased. We will also send you a service email if we make a fundamental change to the website, or to our terms & conditions that we think we need to make you aware of, or to let you know important information about our weekly webinars.
Marketing messages
Looking4Ancestors may use your email address to update you on new products, services and subscription offers. We will only contact you with your consent. You are entitled to withhold this consent and refrain from receiving such communications by selecting the appropriate option on the web form that collects your details. We will always provide you with a way of opting out of receiving future marketing messages from us each time we send them to you.

4. Withholding some or all of the information requested

When you choose to withhold some or all of the information requested, the impact of this will depend on what information you withhold, but the main impacts may be:
  • We will not be able to process or fully process your order.
  • We will not be able to contact you to let you know of problems regarding your order or the goods/services provided.
  • We will not be able to respond fully to requests and queries you may have.
  • We cannot personalise the service you receive. 

5. What grounds (legal basis) is Looking4Ancestors processing the data under?

There are a number of grounds we process your data under. These are:

  • Contractual – we need the information to perform the contract for goods or services you have requested/ordered including payment, delivery etc.
  • Legal – should we be legally required to contact you concerning a purchase or service.
  • Legitimate interest – this means the processing is in Findmypast’s interest. It allows us to manage the customer relationship effectively and efficiently and improve the goods and/or services we provide by better understanding how our online provisions are used and which goods are popular with which groups of individuals.
  • Consent – where you have given us consent to market to you.

6. Sharing your information with third parties

Looking4Ancestors respects your privacy. Any information you provide to us including and similar to your name, address, telephone number and email address will not be shared, sold, or rented to any entities or individuals outside of Looking4Ancestors other than to administer the service requested. Looking4Ancestors uses the following third parties for the purposes of providing you with our services:


  • Gmail for delivery of email;
  • Mailchimp for delivery of newsletter, notifications of webinars and/or other Looking4Ancestors webinars, courses or products;
  • Zoom for delivery and access to webinars;
  • Zippy Courses for online courses;
  • PayPal for payment processing;
  • DPD - Digital Product Delivery for hosting of Looking4Ancestors store and delivery of our products. 
You are advised to visit these third party services to review their policies and terms of service which may be different from us.

We will disclose your personal data in order to comply with any legal obligation. This includes disclosing information to organisations for the purposes of fraud protection, credit risk reduction, or the order of a court or regulator.


Cookie Policy

Looking4Ancestors uses cookies on this website (the “Service”). By continuing to visit and remain on this website you understand and agree to the use of cookies.
Our Cookies Policy explains how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.
How Looking4Ancestors uses cookies
When you use and access the Website and Services, we may place a number of cookies files in your web browser. A "cookie" is a small data text file that is placed in your browser and allows Looking4Ancestors to recognize you each time you visit this site. Cookies themselves do not contain any personal information. Looking4Ancestors does not use cookies to collect personal information.   
Third-party cookies
As a visitor to this website, your IP address may be collected by third party entities such as, but not limited to, our domain and host provider GoDaddy, Google Analytics, Facebook Pixel tracking, affiliate link tracking (see Disclosure below), ad network trafficking, and news feeds.

What are your choices regarding cookies?

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

Where can you find more information about cookies?

You can learn more about cookies and the following third-party websites:

TERMS OF SERVICE

By Visiting and/or Using this Site, you agree to the following terms:


Copyright: Looking4Ancestors is and is owned and administered by Kathryn (Lake) Hogan. All rights reserved.

Content: Looking4Ancestors is responsible for the content of this site, not including the content of individual contributors or visitor comments. Although Looking4Ancestors is Kathryn (Lake) Hogan, it does not reflect the personal views and opinions of Kathryn (Lake) Hogan.

Accuracy and Validity: Looking4Ancestors aims to provide information and facts that are as accurate as possible. But guess what? We're human and so mistakes happen from time to time. Looking4Ancestors is a work in progress. The content can become outdated quickly due to the ever-changing place of the world. We can't guarantee that everything on this site is timely and/or accurate at the time of your visit to our site, and therefore should not be taken as absolute truth or fact.

Photographs and Images: Unless otherwise attributed to another source, it is presumed all photographs and images are owned by Looking4Ancestors. If you would like to use a photograph, please kindly ask permission.

Liability: As a visitor and/or a reader, you agree not to hold Looking4Ancestors liable for libel or defamation in its content. The content of Looking4Ancestors is not meant to discriminate and/or do harm against any religion, ethnic group, club, organization, company or individual. If people decide to use the information and are somehow injured, Looking4Ancestors is not to be held responsible.
Looking4Ancestors is not responsible for the content of the sites it links to via hyperlinks. Those sites are responsible for the content of the sites. Believe it or not, Looking4Ancestors doesn't control everything, so don't make us responsible for what others put on other sites, or any injury, infirmity or malady that happens to you.
     

DISCLOSURE STATEMENT

Looking4Ancestors abides by word of mouth marketing standards. We believe in honesty of relationship, opinion and identity. The compensation received may influence the advertising content, topics or posts made on this site. That content, advertising space or post will be clearly identified as paid or sponsored content.
    
Looking4Ancestors is compensated to provide opinion on products, services, websites and various other topics. Even though Looking4Ancestors receives compensation for our posts or advertisements, we always give our honest opinions, findings, beliefs, or experiences on those topics or products. The views and opinions expressed on this site belong to Looking4Ancestors.
    
Any product claim, statistic, quote or other representation about a product or service should be verified with the manufacturer, provider or party in question.


Looking4Ancestors does not contain content which, in Owner’s opinion, might present a conflict of interest.
Looking4Ancestors has received products, services, payments from the following:
Affiliations/Third-party Compensation
  • Amazon.com: Looking4Ancestors is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for Owner to earn fees by linking to Amazon.com and affiliated sites.
  • Find My Past: I am an Ambassador with Find My Past. I post information about Find My Past and their services on my blog, social media channels and mention them in my presentations and webinars. I have received a complimentary 12-month world-wide subscription as a Find My Past Ambassador.
  • GenBiz Solutions: I have received complimentary copies of their business guides for review.
  • Legacy Family Tree: I have produced several webinars for which I have been compensated via speaker fees and recording royalties, and life-time free access to FamilyTree Webinars.

     Copyright © 2016 - 2018, Kathryn Lake Hogan.